Reading time 3 min · Last reviewed Oct 8, 2026
Sankra Account Rules and Terms Explained
One account per person is required, and players must be 18 or older to register with us. Our terms also set a 5 GBP per bet cap while a bonus is active, and a 1x deposit rollover before withdrawal.
Read Our TermsKey terms at a glance at Sankra Casino
Before opening an account with us, it helps to see the core conditions in one place. These figures come directly from our terms and apply across the casino and sportsbook.
| Rule | Condition |
|---|---|
| Minimum age | 18 years old |
| Accounts per person | One account per person, household, phone number or IP address |
| Max bet with active bonus | 5 GBP per bet (currency equivalent) unless stated otherwise |
| Deposit rollover | 1x the deposit before withdrawal, or a 10-15% fee may apply |
| Inactivity fee | 5 GBP monthly after 180 days without login |
| KYC document deadline | Within 30 days of request |
These conditions are the baseline for using our account, our welcome bonus and our payment system.
Account rules and prohibited conduct
We require one account per person, per household or address, per phone number or email, and per IP address. If duplicate accounts are found, we close them and void any winnings held. Registration asks for an email, date of birth, country, phone number, gender, full name, social security number, zip code and username, and we may request a phone call or face verification as part of our checks.
What counts as prohibited behaviour
Our terms list a number of strategies we treat as abuse of bonus funds, including covering 24 or more of the 37 roulette spots, betting above the stated maximum, switching between high and low risk bets after a win, leaving rounds or free spins unfinished to resume later, exploiting bugs, and holding multiple accounts. Martingale-style stake increases and equal or zero-margin hedging bets are also prohibited while a bonus is active.
Bonus clauses that apply to every offer
Only one bonus can be active at a time and bonuses cannot be stacked. Our real money balance is wagered before any bonus balance, and if a withdrawal is requested before wagering is complete, the bonus balance and any winnings derived from it may be voided. Full conditions for any current offer sit on our bonus page, and account access itself is covered on our sign-in page.
Verification and account closure
Opening and keeping an account with us depends on a few concrete steps and deadlines set out in our terms. These apply equally to new sign-ups and existing players.
- Identity documents (ID card, passport or driving licence) must be submitted within 30 days of our request, or the account may be closed.
- Proof of address, such as a utility bill, bank statement or rental agreement, may be requested as part of our checks.
- Source of wealth or funds documentation may be requested for larger transactions or complex cases.
- Review of submitted documents is usually completed within 10 days, though complex cases can take longer.
- Closing an account requires a zero balance and no pending withdrawals; otherwise remaining funds are voided.
- Selling, buying or transferring an account to another person is strictly prohibited under our terms.
Players who are unsure which documents apply to their account can check requirements before depositing through our payments page, and any disagreement over an account decision can be raised through our complaints process.